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Privacy Policy

Effective Date: May 16, 2006

OfficialRockofAges.com values the users of our web site (the "Web Site") and the services offered on it. We recognize that you may be concerned about our collection, use, and disclosure of your personally identifiable information ("Personal Information") that we may collect when you use the Web Site and the OfficialRockofAges.com Services. Your privacy is very important to us. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the OfficialRockofAges.com Web Site you are accepting the practices described in this policy. If you have any questions or comments regarding this Privacy Policy, please contact us at: privacy@officialrockofages.com.

Does OfficialRockofAges.com Ever Make Changes to its Privacy Policy?

We may make changes to the Privacy Policy from time to time. We will notify you of any changes by posting a notice on the the Web Site, or through the use of cookies, informing you when you first sign on to the Web Site after we have made changes. If you receive notification of a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. You will not be able to receive notices from us if your cookies are not set to accept.

What Types of Information Does OfficialRockofAges.com Collect From Me?

Personal Information. We collect Personal Information from you. As explained above, Personal Information is information that can be used to identify you individually, such as your name, mailing address, phone number, email address, credit card number, and financial information.

Non-Personal Information. We also collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP Address. This information ("Non-Personal Information") cannot be easily used to personally identify you.

How and When Does OfficialRockofAges.com Collect This Information?

Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you purchase a product, we may collect your name, mailing address, telephone number, credit card number, and email address.

Communications With Us. If you communicate with us regarding the Web Site or the OfficialRockofAges.com Services, we will collect any information that you provide to us in any such communication.

Analytic and Reporting Technologies. Like the operators of most web sites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and the dates and times that the Web Site and the OfficialRockofAges.com Services are accessed.

How Does OfficialRockofAges.com Use My Information?

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the OfficialRockofAges.com Services and the Web Site, fulfilling requests for information, producing and shipping the products that you order, and providing customer support.

Non-Personal Information. We use non-personal information to track your use of the Web Site and the OfficialRockofAges.com Services and for other internal purposes, particularly providing, maintaining, evaluating, and improving the OfficialRockofAges.com Services and the Web Site.

When Will OfficialRockofAges.com Disclose My Information to Third Parties?

Generally speaking, we do not intentionally disclose your information to third parties without your consent. However we reserve the right to do so because it is necessary to the operation and continued growth of our business or to protect the rights of others. These instances are discussed below:

Disclosure to Successors. We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the eventOfficialRockofAges.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or by a notice on our Web Site of any such change in ownership or control of your personal information.

Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to prevent an emergency, to protect or enforce our rights, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).

Disclosure to Third-Party Service Providers. We may contract with various third parties who help us provide and maintain the Web Site or the OfficialRockofAges.com Services. For example, we use a third-party to process payments made to us, and may subcontract out production, fulfillment, or other operations. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information.

Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not "opt out" of the sharing of this information. However, it cannot be easily used to identify you personally.

What About Cookies?

A cookie is a message that is sent to your computer from a web server and stored on your computer's hard drive. Most web sites use cookies. We may use cookies to track your use of the Web Site and the OfficialRockofAges.com Services, provide you with a more personalized user experience, and to allow you to sign in and begin use of the OfficialRockofAges.com Services automatically when you visit the Web Site. We may also use cookies to ensure that you have been notified of and agreed to the then-current version of the Privacy Policy and any other agreements and policies relating to your use of the Web Site or the OfficialRockofAges.com Services. Cookies used by OfficialRockofAges.com are not linked to Personal Information.

Does OfficialRockofAges.com Protect My Personal Information?

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

How Can I Review and Make Changes to My Personal Information?

You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at privacy@officialrockofages.com. For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the OfficialRockofAges.com Services, you may correct, update or deactivate your Personal Information and/or your account by e-mailing us at privacy@officialrockofages.com.

Tell-A-Friend

If you choose to use our referral service to tell a friend about the OfficialRockofAges.com Web Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Web Site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact our Customer Service department to request that we deactivate this information in our database.

Security

The security of your personal information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Does This Privacy Policy Apply When I Access Third Party Web Sites?

You may be able to access third-party web sites directly from the Web Site. This Privacy Policy does not apply when you access such web sites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third-party web site you visit before using it or disclosing your Personal Information to its provider.

What About Children's Privacy?

Under Thirteen. The OfficialRockofAges.com Services are intended for users ages 13 and older. Accordingly, we will not knowingly collect or use any Personal Information from children that we know to be under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13.

Thirteen to Seventeen. Prospective users between the ages of 13 and 17 can only use the OfficialRockofAges.com Services under their parents' or legal guardian's supervision. If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we delete any of your Personal Information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at the email address provided below.

Can I "Opt Out" From Receiving Communications From OfficialRockofAges.com?

We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive promotional communications, you may opt-out of receiving them by emailing us at privacy@officialrockofages.com. We also offer you an opportunity to opt-out of certain communications through your account management screen. If you need assistance you may contact us at privacy@officialrockofages.com. You will be notified when your Personal Information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

If you have questions or concerns regarding this statement, please contact us at privacy@officialrockofages.com.


 

 

 

 

 

 

 

 

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